From grog@lemis.com Mon Jul  7 12:38:17 2003
Date: Mon, 7 Jul 2003 12:38:17 +0930
From: Greg 'groggy' Lehey <grog@lemis.com>
To: webform@paypal.com
Cc: Greg Lehey <grogpal@lemis.com>
Subject: Re: MyAccountProfile:StreetAddress:14:179  (KMM32077119V46610L0KM)
Message-ID: <20030707030817.GE35535@wantadilla.lemis.com>
References: <20030707025751.2D1A63F53B@smtp1.nix.paypal.com>
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User-Agent: Mutt/1.4i
Organization: LEMIS, PO Box 460, Echunga SA 5153, Australia
Phone: +61-8-8388-8286
Fax: +61-8-8388-8725
Mobile: +61-418-838-708
WWW-Home-Page: http://www.lemis.com/~grog
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On Sunday,  6 July 2003 at 19:57:50 -0700, webform@paypal.com wrote:
>> Original Message Follows:
>> -------------------------
>>
>> Form Message
>> customer subject: Unable to enter correct country in shipping addres
>> customer message: Message: 'Original Email:
>> On Saturday,  5 July 2003 at 20:07:31 -0700, service@paypal.com wrote:
>>> Dear Greg Lehey,
>>>
>>> This email confirms that you have added the following address
>>> to your account:
>>>
>>> Foo blah
>>> Nowhere
>>> Sand Lake
>>> NY
>>> 12153
>>> United Kingdom
>>
>> OK, now tell me how to put it in correctly.  That should be USA, not
>> UK, but your web page doesn't offer that choice.
>
> When you change your street address, you will be unable to change
> your country of residence. To change your country of residence, you
> must close down your existing account and open a new account.

You misunderstand.  I am not changing my address; I'm just arranging
for a one-off shipping address for an item purchased in the USA where
the seller won't ship outside the USA.

> To close your PayPal Account, click https://www.paypal.com/CLOSEACCT  or
> copy and paste the entire link into the address bar, and follow the
> instructions.
>
> To open a new account:
>
> ...
>
> Follow the directions to confirm your email address. Once the email address
> is confirmed, the PayPal Account will be ready to use!

I think you misunderstand.  I don't want to open a new account.  I
want a temporary shipping address.  I can choose about 20 different
countries, but not the USA.  This is obviously a bug.

> If you have any further questions, please feel free to contact us
> again.

Yes, please confirm that you've understood the problem now and explain
either why you refuse to allow shipping addresses in the USA, or what
you're going to do about it.

Greg
--
Finger grog@lemis.com for PGP public key
See complete headers for address and phone numbers

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