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Date: Mon, 07 Jul 2003 19:04:39 -0700
To: Greg 'groggy' Lehey <grog@lemis.com>
Subject: Re: Idiots! (or: is there human life at PayPal?) (was:MyAccountProfile:StreetAddress:14:179    )  (KMM32122483V29510L0KM)
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Dear Greg Lehey,

Thank you for contacting PayPal.

I apologize for any inconvenience you have experienced. For security 
reasons, requests for account-specific information must be submitted 
through our secure server. You can do so by following these steps:   

  1.  Click https://www.paypal.com/wf/f=3Ddefault or copy and paste the 
entire link into the address bar 

  2.  Under 'Choose a Topic' section, select the topic for your =
inquiry

  3.  Under  'Choose a Subtopic' section, select the subtopic that =
best 
fits your inquiry

  4.  Click 'Continue'

  5.  Review the information provided under "Are you looking for Help 
with?", click 'Continue' if not applicable

  6.  On the 'Contact Us' page, enter two or three words in the 
'Subject' box. In the 'Message' section enter your question. Enter =
only 
one question per form to ensure quick reply

  7.  Click 'Continue'

You have now submitted your question through a secure web page. A 
Customer Support Analyst will respond to your inquiry shortly.

If you have any further questions, please feel free to contact us 
again.

Sincerely,
Jason
PayPal Customer Service

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